Landlord Frequently Asked Questions

The Most Comprehensive Listing of Rentals in the Upper Valley!

Answers to frequently asked questions can be found by selecting a question from the list below.

How do I post a listing?
My login username is not my e-mail address?
Why should I use my original username?
What previous listings are available?
I can't remember my username or e-mail?
I can't remember my password?
How do I upload photos?
How do I delete or change a photo?
What do I do if my rental is not available for a full month?

Once you are logged in go to the left hand sidebar and click on Add/Edit Listing under the Upper Valley Rental List. This will bring you to the Manage Your Properties page where you can Create and Activate a new listing, Edit and Activate an existing listing, or Deactivate an active listing. The cost is $65 for 28 days.

My login username is not my e-mail address?

Landlords who posted listings prior to November 2, 2009 were not required to use an e-mail address when they registered. If you registered prior to November 2, 2009, please login using your original username, then add your email address to the Profile page. All new landlords registering for the first time will use their e-mail address when they login.

Why should I use my original username?

You should use your original username so you can view, edit, and reactivate previous listings. If you register as a new user, you will not be able to access any previous listing(s).

What previous listings are available?

All listings placed after January 1, 2008 are available to Landlords who login using their original username.

I can't remember my username?

You can get your existing username and receive a new password by e-mailing Maura Clarke or phone (603) 646-0937 Mon - Fri from 8:00am to 4:00pm. You will not be able to access any previous listings if you do not use your existing username. Your communication should include your name and contact telephone number.

I can't remember my password?

If you forgot your password, please click the "Forgot Your Password?" button in the Login box. An e-mail will be sent to you with instructions and a new password. If you still have trouble, please e-mail Maura Clarke or phone (603) 646-0937 Mon - Fri from 8:00am to 4:00pm.

How do I upload photos?

From the Manage Your Properties page click on Edit for the listing you want to add photos to. Scroll down to the Photos section of the page. There you will be able to browse your computer files for the photo. Double click or open the file to upload it into the file field next to the browse button. You can upload a total of six photos into each listing. Once you save the edit page your photos will appear. If your photo does not appear after you save the edit page your photo is probably too large. To correct this you need to resize the photo to a 500 pixel ratio and then upload it into the listing.

How do I delete or change a photo?

To delete a photo click on the "X" next to the photo in the edit page and then save the edit. To change the photo you must first delete the old photo, save the edit, then go back into the edit page to upload the new photo.

What do I do if my rental is not available for a full month?

If your rental term is one week only or not for an entire month, you would put that terms rental amount in the Rent field and then highlight in the description with bold type capital letters and/or asterisks that the rental price is for "one week only", "bi-weekly", etc. In the Lease Term field you would choose Short Term.